Refund and Returns Policy

Welcome to Comfoot.in, operated by A K  Enterprises. We strive to ensure that you love every purchase you make. However, if something isn’t right, we’re here to help.

🔄 1. Return Eligibility

You can request a return if:

• The product is unused and in original condition
• The product is returned with original packaging
• The return request is raised within 7 days of delivery

❌ Returns will not be accepted if:

• The product is used or damaged by the customer
• The original packaging is missing
• The request is made after 7 days

🔁 2. Exchange Policy

We offer exchanges for:

• Size issues
• Defective or damaged products

✔ Exchange requests must be made within 7 days of delivery

💸 3. Refund Policy

Refunds are applicable only in the following cases:

• Product is defective or damaged
• Wrong item delivered

💰 Refund Process:

• Once we receive and inspect the returned product
• Refund will be initiated within 5–7 business days
• Amount will be credited to the original payment method

🚚 4. Return Shipping

• If the return is due to our mistake (wrong/damaged product) → Free return pickup
• If return is due to customer reasons (size preference, etc.) → Shipping charges may apply

📦 5. How to Request a Return

To initiate a return or exchange:

📧 Email us at: nsenterprises12101981@gmail.com
📞 Call/WhatsApp: +91 9910572392

Include:

• Order ID
• Product details
• Reason for return
• Images (if product is damaged)

⚠️ 6. Non-Returnable Items

• Products purchased on sale or discount (if applicable)
• Customized or special-order items

🔐 7. Cancellation Policy

• Orders can be cancelled before dispatch only
• Once shipped, cancellation is not possible

📍 8. Contact Information

📍 A K Enterprises
Plot no -03 flat no -105-A 1st floor District centre Janakpuri New Delhi -110058

📞 +91 8796945892